Reviews

There simply are not enough words to accurately describe how pleased Jonesville AME Zion Church was with the service today (18 October 2023) from Rooter Express. They really went the extra mile to ensure the septic tank was properly serviced and explained what we could do to keep everything running smoothly.

They were friendly, professional and extremely knowledgeable in his craft of work. He had an overall very positive attitude and was patient as the Septic Tank for the church had not been serviced in quite a while. I would recommend them to anyone in need of a reliable septic tank service.
Root Express has provided first class service and the Jonesville AME Zion Church would highly recommend this company as a 5 star experience.

Had the pleasure of having Patrick and Lou work on finding and pumping out my septic tank. Initially, I was quoted $550 but with a broken lid and needing a filter it ended up costing $1100. I'm thankful for the guys knowledge and understanding of how things should be. Mainly because I had no knowledge of septic tanks. The ladies in the office who took the call were very helpful and got us in as soon as they could which ended up being the next day which was also on a Saturday. Thank you!

My septic tank started acting up. I had water coming into the tub and a sewer smell in the kitchen. I gave them a call and spoke to two wonderful ladies Kim and Rita. They were so nice and helpful got me on the schedule so fast. When the technicians came out to see me (on a Saturday!) they were very informative and helpful. They did the job and did it very well the technicians I had were Patrick and Lou. I definitely recommend this company to anyone who needs this service.

Impeccable, Assuring. Fair, Expedient, Efficient, and Cost Effective all describe the service and my experience with Rooter Express NC, LLC. We will be using them on future projects, for sure!

Michael & Anthony came right on time for appointment to service my septic tank. Very nice & friendly , had it dug up & pumped in no time. Explained all the work as it was done. Very reasonable price, two great guy's will call again. Oct. 18, 2022 Ron Ramsey

I had a septic pump switch problem and was having to pump my septic tank lift station by plugging it in and unplugging it. I called two other companies and were given outrageous estimates just to put in a new switch. Jamarte was there and got the job done in no time at all and for a great price! I would recommend this company for any septic system problem you have. Thanks guys!

Michael & Anthony came within an hour of me calling. They saved the weekend! We are so grateful for such a courteous and caring team they are. Very friendly and down to earth.

This company was the only one out of several we called that could pump out our septic tank on such short notice. Guys were very courteous and professional. They did the job out in the pouring rain and never once seemed put out or upset to be working in the rain. They did a great job for us and I highly recommend this company

Jarmarta was excellent. We had a plumber tell us it was the septic tank. It was not. Jarmarta pumped the tank and then spent time helping my husband trouble shoot a blockage in the line and trying to do what he could to flush the lines out. Jarmarta took the time to help us and actually cared, unlike the plumber. I would recommend him over and over again. He was kind, professional and did every thing he could to help us fix the problem. Thank you, Jarmarta. You are awesome!

William and Marshall two staff members from Wind River Environmental cleaned out our septic tanks today and they did a great job. Also supplied us w/pictures of what they cleaned. They were on time. They were professional and focused. They did their job efficiently and then they left! We live at Woodland Bay and my Husband, Carlis Burton is the one who hired your company.